Duration

Half day workshop – approximately 3 hours

Audience

This is for the business owners looking to get the most out of their people through effective management.

Content

• Understanding your role - a look into being a leader for your business
• Understanding your staff - their needs and development
• How to hire right – the selection process
• Getting employees to perform - motivating your employees
• How to discipline and dismiss staff

Benefit to audience

People are the only lasting competitive advantage a business has. Customers want to deal with staff who have a can-do, will-do attitude.

As employers and leaders, you have three opportunities to do something about people performance. The first is at the front door – hire the right people first time: hire for attitude, train for aptitude. The second opportunity is to train, motivate and engage your staff.

If an employee is not performing, this may have a detrimental affect on your business. If this person does not have the innate personality, mental ability and attitude to do the job, no amount of training will develop the can-do attitude that you are looking for. As a result, the third opportunity may be to exit this person and replace them with someone who does have the right attitude.

This workshop will look at a range of topics that will allow you to identify the issues and opportunities important to your business, to allow you to manage and motivate your staff more effectively, to help you grow your business.