| Applying for business finance | This Guide outlines what your bank is looking for when considering your application for finance |
| How to write a customer questionnaire | This Guide will help you write a well-designed customer questionnaire to improve your business procedures and your marketing. |
| How to recruit the right people | This Guide gives you ideas and tools to increase your chances of selecting the right staff to help you grow your business. |
| What you need to know about building a website | This Guide will give you an overview of how to plan your website, options available, and possible business benefits. |
| Why databases are a valuable asset | This Guide covers the benefits of a good database, how to set up a database, benefits to your business and how you can use a database to generate more sales. |
| Computer security and virus protection | This Guide offers practical steps for safeguarding information and software stored on your computer. |
| How to write a marketing plan | This Guide will will help you define more sharply your market, your targets in that market, your competition and your distribution channels. |
| How to write a practical promotional plan | This Guide aims to give you a simple, practical plan that is easy to complete and will give focus and direction to your marketing effort. |
| Tax made simple | This Guide offers you some ideas to help you manage your tax obligations more easily. |
| How to get free media coverage | This Guide offers you some tips on potentially newsworthy situations and some ideas on how you can exploit these opportunities. |
| What you need to know about OSH | This Guide offers you a brief overview of your health and safety obligations, the benefits of providing a safer work environment and where you can get help. |
| Keeping a simple cashbook | This Guide explains how you can set up and maintain a simple manual cashbook, and the benefits your business. |
| How to build strong relationships on the phone | This Guide offers you some tactics to help you use the telephone to establish and deepen good relationships with your customers. |
| Basic guide to telemarketing | This Guide is designed to understand how you might be able to apply telemarketing in your business. |
| Build your sales through successful telemarketing | This Guide discusses suitable products and services for telemarketing and offers some tips to successful telemarketing. |
| Developing a telemarketing campaign | This Guide outlines how you can develop suitable telemarketing scripts and how to monitor the success of your telemarketing campaign. |
| Five steps to make sure you get paid | This Guide will identify five steps to help you strengthen your cashflow and eliminate many debt problems before they occur. |
| How to collect debt | This Guide offers some tips on effective methods of debt collection. |
| Surviving difficult times | This Guide offers some useful tips on how your business can survive difficult times. |
| Should you spend money chasing a debtor in court? | This Guide offers some tips on how to determine whether it's worth taking a debtor to court and the process to arrive at that decision. |
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